CHATBOT COPYWRITER

Simon Gornick - Chatbot Copy - Dialogue Design

chatbot copywriter

Sure, chatbots and Voice User Interfaces can seem kind of awkward, but really they just want to be loved.  In-depth Bot and Alexa Skills dialogue design can help them interact the way we do, with a little wit, charm and intelligence, which is where I come in.  I write bots that are truly...lovable. 

+1 310 770-5583

MORE ABOUT LIL' OLD' ME

Simon Gornick - chatbot copwriter

I code in English, my syntax is grammar, and the rest is really, really technical.  Finally, words are code.

MARKETING  FOCUSED

With a decade creating Hollywood taglines, startup slogans and video scripts I know how to use pithy one-liners to engage and persuade. 

CHARACTER CREATOR

I'm a produced screenwriter.  I can apply structure, character and dialogue know-how to your bots, Alexa and VUI Skills of all kinds. 

DEVELOPER FRIENDLY

As a startup founder, I've managed dev teams to build our NLP animation product, so I know how to integrate with the way you work.

COST-EFFICIENT

Ever wondered who's paying for the designer chair you're on while you wait for yet another creative meeting at your agency? You are!

ANY BRIEF

Whether your project is branded, enterprise, small biz, non-profit or even personal, Chatbot Copywriter's got your back.

BS-FREE ZONE

If you're on the wrong track, I'll tell you how we're going to make your project work and why. No smoke blown here. (I don't smoke).

COOL, SO NOW YOU'VE GOT THIS FAR, LEMME GIVE YOU THE DOWN LOW ON HOW WE'RE GONNA MAKE THESE BOTS THE LIFE AND SOUL OF THE PARTY.

THE DIALOGUE DESIGN PROCESS

Keep It Smart n' Snappy. 

  • Despite the hype, it really is true, conversational AI, voice user interfaces (VUIs), like Alexa Skills, and chatbots really are the next 'paradigm shift' in Internet evolution. Of course, right now A.I. still needs a little H.I.* to make it clever, which is sorta ironic.  
  • Think of it as the Ying and Yang of new technology, A.I. and H.I. working in perfect harmony, a happy place where language dances around the maypole with logic, while creativity and code cavort and whisper sweet nothings in each other's ears.

  • So, until artificial intelligence, machine learning and natural language processing (NLP) finally put us dialogue designers out of business, we can help make Alexa Skills and Bots a little smarter, to hook and delight users, then drive them to action. 

  • Whether you're a startup coding chatbots or Alexa Skills scripts, or working on next-gen conversational AI, or a brand shaping your AI and Alexa messaging, dialogue design with wit, brevity and variation can humanize almost any AI interaction.

  • Whatever your chatbot vertical, from customer service, to human resources, to entertainment bots, or eCommerce chatbots, and from interactive Alexa Skills, to branded Alexa Skills, I can help humanize your Chatbot's voice.

  • And the potential is huge in a ton of chatbot and VUI verticals, from legal services to healthcare, to public services, to the arts. Chatbot copywriting can really help you connect with your users and reach your goals.

  • The core of my dialogue design process is a constant. The variables depend on platform, and whether the task is a long-term consultancy, a single or multi-project assignment, or an in-n-out logic, decision, or dialogue fix on one or more scripts. 

           *Human Intelligence.  Yeah, we humans still rock.

1. LISTEN

Depending on how you fit into the Alexa or Chatbot ecosystem, I'll learn about your business model, technologies, verticals, platforms, and interaction approach.  Together we build a picture of your company's dialogue design goals, and drill down into your development process. 

2. CHOOSE

Based on your answers, I'll present clear dialogue design options for your characters and personalities based on medium (e.g. Alexa, or Chatbot), and Vertical (e.g. HR assist, customer service, e-Commerce, game, story). Together, we'll decide on the optimal creative path for your projects.

3. INTEGRATE

Dialogue design is an integral part of development.  So the next step is to embed the dialogue design analysis process into your product management and project management cycles, usually with a dedicated dialogue design branch added to each project that the development team can merge if approved.

4. WRITE

With the integration prep work completed, the dialogue design and analysis begins.  Sprint by sprint,  we'll hone your invocations, conversations, custom slot values, sample utterances and narratives to be the optimum 'human' expression of the Alexa Skills and Bots your team has created.

5.  TEST

Testing is fundamental to all software development. So no matter how beautiful the dialogue and voice design we create for your Alexa Skills and Chatbots, if they don't deliver high-confidence results during  full testing (as software and naturalistic conversation), they gots to go. Then we rinse and repeat. 

6. SHIP

There's no such thing as completed software, but ultimately, when we've reached a happy place we'll send your Alex Skills and Chatbots into the wild.  But your trusty dialogue designer can be on hand to fix word-bugs, make voice design adjustments, and add features to enhance user experience.

SOME NICE PEOPLE ARE ALREADY TALKING 

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RADIX COMMUNICATIONS

B2B Copywriting Agency

"Intriguing to see emerging skillset of chatbot copywriters like @chatbotcopy: character, dialogue, psychology & code."

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MIGUEL PARAZ

Developer

"Simon communicated his creative vision to the development team with real clarity and efficiency.  We didn't miss a step and it was fun too."

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ALEX CHALAKOV

Developer

"Simon combines creative skills with a real appreciation of our development and project management process".

THE AIM OF THE EXERCISE IS SIMPLE.

A creative collaboration that energizes your chatbots, Alexa Skills and conversational AI 
applications to help them attract, retain, delight and monetize users. 

WHAT IN THE WILD WILD WORLD OF SPORTS
ARE YOU WAITING FOR?

Give me a shout and I'll get back to you so, so soon, believe me.

+1 310 770-5583

chatbot copywriter

Hi, haven't I seen you here before?

simon@chatbotcopywriter.com

+1 (310) 770-5583 

© Simon Gornick 2017. All rights reserved

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